Shipping policy

Shipping Policy

Last updated: 23/01/2025

Order Processing Time
  • Orders are processed within 1 business day (Monday–Friday, excluding UK holidays).
  • Once your order has been processed, you will receive a confirmation email with tracking information once it becomes available.
Dispatch Cut-off Times

All orders made before 8am UK Time (GMT+0) will be dispatched on the same business day. Orders made after this cut-off time will most likely be dispatched the next business day.

Dispatch Cut-off Times

All orders are shipped from our business site in the United Kingdom

Estimated Delivery Times

Estimated delivery times vary depending on destination and product:

  • UK Shipping Standard Delivery: 2-3 business days
  • UK Shipping Express Delivery: next business day
  • EU Shipping: 3–5 business days
  • Global Shipping: 6–7 business days

Please note:

  • Delivery times are estimates and not guarantees.
  • Delays may occur due to customs processing, carrier issues, weather conditions, or high-demand periods.
Shipping Costs
  • Any applicable shipping fees are calculated based on your location and order details.
  • Shipping costs cover the cost of postage to a client location
Tracking Information
  • Tracking numbers are provided once your order ships.
  • Tracking updates may take 24 hours to appear in the carrier’s system.
Customs, Duties & Taxes
  • Customers are responsible for any customs duties, import taxes, or fees that may apply in their country.
Incorrect Address or Failed Delivery

Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • If a package is returned due to an incorrect or incomplete address, additional shipping charges may apply to resend the order.
Lost or Delayed Shipments

If your order has not arrived within 10 business days, please contact us at:

Email: support@battrestoretools.com
Contact Us Form: [Here]
Response time:
Within 1 business day

We will work with the carrier to investigate and resolve the issue and keep you updated throughout the process

Contact Us

If you have any questions about shipping, please contact us:

Email: support@battrestoretools.com